Cookie Policy
How IDProductsource LLC uses cookies and similar technologies
Effective Date: 06/01/2026
This Cookie Policy explains how IDProductsource LLC ("we," "us," or "our") uses cookies and similar technologies when you visit idproductsource.com (the "Site"). It describes what these technologies are, why we use them, and the choices you have for controlling them. This policy should be read together with our Privacy Policy.
1. What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide reporting information and to support features such as shopping carts and live chat.
Cookies set by the website owner (in this case, IDProductsource LLC) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the Site, such as analytics, live chat, and security.
We also use similar technologies such as web beacons, pixels, and local storage, which function in much the same way as cookies. References to "cookies" in this policy include these related technologies.
2. Why We Use Cookies
We use cookies for several reasons:
- Strictly necessary: To operate the Site, keep your shopping cart and session active, secure your connection, and protect against fraud and abuse.
- Functional: To remember choices you make (such as preferences) and to enable features like live chat support.
- Performance & analytics: To understand how visitors use the Site so we can measure and improve its performance.
- Marketing: To deliver relevant content and, where applicable, measure the effectiveness of our communications.
3. Types of Cookies We Use
Strictly Necessary Cookies — These cookies are essential to provide you with services available through the Site and to use some of its features, such as access to secure areas and the shopping cart. Because these cookies are strictly necessary to deliver the Site, you cannot refuse them without affecting how the Site functions.
Performance and Analytics Cookies — These cookies collect information that is used either in aggregate form to help us understand how the Site is being used or how effective our content is, or to help us customize the Site for you.
Functional Cookies — These cookies enable enhanced functionality and personalization, such as live chat and remembering your preferences. They may be set by us or by third-party providers whose services we have added to our pages.
Marketing Cookies — These cookies are used to make advertising and communications more relevant to you. They may be used to limit the number of times you see content and to help measure the effectiveness of a campaign.
| Provider | Purpose | Category |
|---|---|---|
| Shopify | Our e-commerce platform. Powers core Site functionality, the shopping cart, checkout, sessions, and fraud prevention. | Strictly Necessary |
| Cloudflare | Content delivery, security, bot protection, and the Turnstile CAPTCHA on our contact and quote forms. | Strictly Necessary |
| Zoho SalesIQ | Live chat support widget, enabling real-time conversations and remembering your chat session. | Functional |
| Zoho Campaigns | Email newsletter delivery and measuring engagement with our communications (for subscribers). | Marketing |
| Analytics | Aggregated traffic and usage statistics to help us understand and improve Site performance. | Performance & Analytics |
The specific providers and cookies in use may change over time as we update the Site and our service providers.
4. How Long Do Cookies Stay on My Device?
The length of time a cookie remains on your device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing and are deleted when you close your browser. Persistent cookies last until they expire or are deleted, which can range from minutes to several months or longer depending on their purpose.
5. Your Choices and How to Control Cookies
You have the right to decide whether to accept or reject non-essential cookies. You can control cookies in the following ways:
- Browser settings: Most web browsers allow you to view, manage, delete, and block cookies. Refer to your browser's help section for instructions. Please note that if you block strictly necessary cookies, parts of the Site may not function properly.
- Device settings: Your mobile device may offer controls for advertising identifiers and tracking.
- Opting out of marketing: You can unsubscribe from our newsletter at any time using the link in any email we send, or by contacting us.
For more information about cookies and how to manage them, you can visit www.allaboutcookies.org.
6. Do Not Track
Some browsers offer a "Do Not Track" (DNT) signal. Because there is not yet a common industry or legal standard for recognizing and implementing DNT signals, our Site does not currently respond to them. We will continue to monitor developments around DNT technology.
7. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes to the technologies we use or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions about our use of cookies or other technologies, please contact us:
IDProductsource LLC
Email: CustomerService@IDProductsource.com
