Help Center

Quick Release is a clip or buckle near the badge end that allows users to easily detach the ID or key without removing the lanyard — it is for convenience. Safety Breakaway is a safety feature, typically located at the back of the neck, which automatically comes apart when the lanyard is pulled forcefully, helping to prevent choking or injury.

Many lanyards can include both features. Safety Breakaway attachments can be positioned at the back of the neck or on the sides, while Quick Release Attachments are located at the bottom of the lanyard near the ID Badge.

Both product types utilize identical materials and the same advanced dye sublimation technique. The distinction lies in fulfillment options: the Pricebuster version (DS-PB-X) offers cost savings through extended production timelines, while the standard Dye Sublimated Lanyard (DS-X) provides faster delivery. Both ship FOB Florida.

Run charge of $0.02/net per unit to individually polybag each lanyard.

Pricebuster & Flat Polyester Lanyards are the exact same lanyard; they are Flat Polyester Lanyards and are made the same way using the same exact materials.

Each additional inch of material is $0.03/net run charge.

Yes, you can mix and match both material & imprint colors on a lanyard as long as the imprint itself is staying the same across all of the lanyards. General rule of thumb would be that you can mix and match in increments of 25.

Please use our Patch Sizing Calculator to determine the appropriate patch dimensions for your design.

Each thread color variation is processed as a distinct order, with pricing calculated based on the specific quantity ordered per color and per design. Combined pricing is not available when mixing thread colors.

Home Application: Clean the garment, set iron to 330°F (no steam), iron the application area, place the patch embroidery-side up, press firmly for 20 seconds under a thin cloth, flip and iron the back for 30 seconds, then cool for one minute.

Industrial Application: Use a heat press at 330°F with 3.5 bar power for 20 seconds with medium pressure, then cool.

WARNING: Do NOT use on fabrics with a low melting point such as nylons, vinyls, or leathers. Permanence of application guaranteed by sewing.

Iron-on backing uses heat-activated adhesive that bonds patches when heat and pressure are applied with an iron. It is commonly used for casual items like t-shirts and hats but may weaken over time with repeated washing.

Stick-on backing features a self-adhesive peel-and-stick layer suited for temporary or promotional uses but offers less durability when exposed to stress or laundering.

We use rayon thread — a synthetic fiber made from regenerated cellulose commonly used in machine embroidery. Key characteristics include a lustrous satin-like finish, extensive color selection with vibrant hues, smooth texture for improved stitch quality, and good flexibility.

Note: Rayon is less durable than polyester or nylon and is less ideal for heavy-wear applications requiring frequent washing. See our Rayon Thread Chart on the Color Charts page for specific color options.

Use published website pricing for the main lapel pin plus the rocker lapel pin and add a cut out charge.

Example: 2" Lapel Pin with 1.25" Rocker at 100 units = $4.10 (2" pin) + $2.41 (1.25" pin) + $0.10 (cut out) + $35 setup charge (one-time).

Yes, mixing plating options is permitted provided the artwork remains identical across all pins. When splitting plating choices, any option incurring additional charges will apply proportionally to those units.

Example: 500-unit order split between Nickel/Silver (300) and Antique Nickel/Silver (200) invoices at the 500-piece price point, with the 200 antique-plated pins reflecting the additional charge.

Standard pricing covers up to 4 PMS Enamel Colors. Each additional color beyond four incurs an extra run charge. Complex artworks can use up to 17–20 PMS Enamel Colors, particularly on Challenge Coins.

Both plating types apply to Challenge Coins, Soft Enamel Lapel Pins, and Die Struck Lapel Pins.

Dyed Black produces a deep, true black matte finish.

Black Nickel produces a gunmetal/dark gray metallic finish with a slight sheen — not a true black.

Yes, but pricing is calculated separately per size because a separate mold must be created for each size, even when artwork is identical.

All of our silicone wristbands are made with 100% silicone. No latex is used during the production process.

We do not have a character limit. Depending on the font type and wording/logo, our team will determine if everything can be debossed/imprinted. We may request customers increase the wristband width to accommodate artwork. Send artwork to our Sales Team for a free digital mockup proof.

Bulk packaging in increments of 50 or 100 wristbands per bag is no charge. Individual packaging or bulk packaging in increments of 5, 10, or 25 per bag incurs a run charge of $0.04/net per unit.

Yes, you can mix and match both material and imprint colors in increments as small as 25 units.

Example: 500 units can be split into up to 20 different material colors as long as the logo stays the same.

Yes, you can customize segmentation on Rainbow Silicone Wristbands by swapping PMS colors. Standard pricing includes up to 6 segmented colors. More than 6 colors incurs an additional $0.06 per unit run charge. We advise against exceeding 7–8 colors as the colors become muddy.

Yes, you can mix and match both material & imprint colors as long as you mix in increments of the initial quantity break.

Example: Ordering 1000 PL20-1, you can split into 4 colors — 250 Green, 250 Red, 250 Blue, 250 Purple.

We do not currently offer an EQP program. However, we provide Co-Op Program pricing available by request through our Sales Team at Sales@IDProductsource.com. Additionally, ASI/SAGE/PPAI/DC members receive industry discount code pricing published on the website.

We attempt to allow below-minimum orders on most products. Check the product page for a "Less Than Min" field. For eligible products, use the Less Than Minimum Formula to calculate costs. Orders below minimum cannot be placed through the website — they must be submitted to Orders@IDProductsource.com.

The LTM formula: multiply the published price by the MOQ, then divide by your desired quantity.

Example: If 50 units = $4.34 each, the total is $217. Ordering 25 units = $217 / 25 = $8.68 per unit.

Recommendation: Ordering the MOQ gives you more product for essentially the same total price. Not all products qualify — the product page will indicate LTM applicability. LTM orders must be emailed to Orders@IDProductsource.com.

We offer multiple imprint methods:

• Silk-Screen: Mesh stencils, requires vector art.
• Woven & Embroidered: Computer-controlled sewing, requires vector art.
• Full Color Imprint: Digital printing/heat transfer, accepts 300 dpi raster or vector.
• Dye Sublimation: For polyester/ceramic, accepts raster or vector.
• Laser Engraving: For wood/glass, requires vector.
• Mold-Injected: PVC/silicone items, requires vector.
• Die Struck: Challenge coins/lapel pins, requires vector.

Preferred: Adobe Illustrator (.ai) and Vector EPS (.eps) — should be CMYK, flattened layers, text outlined.

Acceptable for full color: JPEG, PNG, GIF, BMP, TIFF at 300 DPI; Adobe Photoshop (.psd) at 300 DPI.

Unacceptable: Microsoft Publisher, Word, PowerPoint, Excel.

Convert all text to outlines before submitting. Poor quality artwork incurs $40 per half-hour art charges. Submit via artwork.idproductsource.com.

No. CMYK uses a different color system than PMS. We can try to PMS color match, but we make no guarantees of accuracy due to limitations of screen representation and printer reproduction. We are not responsible for differences between your PMS color and the final product.

CMYK is a subtractive model using cyan, magenta, yellow, and black inks for physical printing.

PMS (Pantone Matching System) uses specific pre-mixed ink formulations for standardized color reproduction — valuable for branding consistency.

RGB is an additive model combining red, green, and blue light for electronic displays.

CMYK and PMS are for print; RGB is for screens.

Submit artwork using our Artwork Submission Portal at artwork.idproductsource.com.

In general, fonts should be no smaller than point size 8. However, some fonts have different points of legibility — a proof will be needed to confirm.

Preferred: .AI (Illustrator CS5 or lower) and .EPS — CMYK, flattened layers, text outlined, colors matched to PMS solid coated swatches.

Also accepted: JPEG, GIF, PSD, PDF, TIFF at 300 DPI CMYK.

For offset/full color, raster images (JPEG, TIFF, PDF, PNG) are acceptable. For all other methods, vector art in PDF or EPS format is preferred.

Yes, for most products. First location: standard shipping, no extra charge. Each additional location: $8.00 fee plus shipping. Over 15 locations: case-by-case review via sales@idproductsource.com.

Product-specific rules: Drinkware ships minimum order quantity per location. Bags have similar minimum requirements. Writing instruments — plastic pens allow 2 locations minimum, metal pens allow 5 locations.

We ship via three carriers using the fastest method available:

• UPS Express Saver: 1–3 business days.
• FedEx International Priority: 1–3 business days.
• DHL: Also available.

We have multiple factories across the US and abroad. Some factories are fully automated and cannot process third-party shipping accounts. If you find cheaper shipping costs, we will do our best to match or beat those prices.

Overseas items ship via UPS/FedEx International Air Priority. Orders may arrive separately due to customs delays. We operate bulk shipments (multiple orders together, routed through our Florida warehouse with 1-day turnaround) and single-order shipments (direct).

We always ship what we receive the same day — if part arrives Monday and the rest Tuesday, they ship on separate days with separate tracking numbers.

Lead times and product origin are published on each product page and are subject to change without notice. We make every effort to guarantee ship dates on RUSH products from our overseas factory. Delays from UPS/FedEx due to weather or aircraft issues are beyond our control.

Products ship FOB via UPS and FedEx. Default is UPS Ground unless specified otherwise. Package redirects, address corrections, and intercepts each incur $20.00 per box. COD shipping unavailable.

Merchandise becomes customer property upon carrier delivery. Insurance available upon written request at time of order. Most items are manufactured in China and must bear country of origin markings per US Customs regulations.

Full thread color reference for embroidered patches.

Twill backing color options for embroidered patches.

Thread color reference for chenille patches.

Available faux leather material colors.

Available faux suede material colors.

Imprint color options for drinkware products.

Imprint color options for bag products.

Customer account setup, return policy, and self-promo pricing information are available on our Return Policy and Terms of Service pages.

All applicable products include California Proposition 65 warning labels as required by law. These labels must not be removed prior to the product reaching the end customer.

Economic nexus occurs when a business's sales volume into a state crosses that state's threshold, triggering tax collection duties — even without a physical presence in that state. Common thresholds are $100,000 in sales or 200+ transactions in a year. Almost every state with a sales tax has adopted these laws.

As a result, IDProductSource is required to collect sales tax on orders shipped to states where we have met the economic nexus threshold.

View our full Sales Tax Compliance Guide →

Distributors can avoid paying sales tax by submitting a valid resale certificate. We accept both MTC Certificates (accepted in 36 states) and SST Certificates (accepted in 23 states).

Your certificate must include:

• Buyer company information matching your business registration
• The “Resale” box checked with your certificate/permit number
• Signed form with date and title
• Item description and business type clearly stated

Mail certificates to: 728 SW Munjack Circle, Port Saint Lucie, FL 34986

Freight Forwarders: Sales tax is initially charged on the order. Refunds are processed upon receipt of a bill of lading and export affidavit confirming the goods left the country.

Drop Shipping: Tax requirements vary by state. Some states (including California, Massachusetts, and Mississippi) require pass-through resale certificates for drop-ship transactions. Contact us if you have questions about specific state requirements.

Tariff information is subject to change based on current trade policies. Contact sales@idproductsource.com for the latest tariff escalation timeline and how it may impact your order pricing.

Our Preferred Distributor Program (PDP) is a loyalty program offering exclusive pricing and benefits to qualifying distributors. Contact sales@idproductsource.com for program details and eligibility.